PK6 Privacy Policy

This Privacy Policy describes how PK6 ("we", "us", "our") collects, uses, stores and protects the personal information of players who access and use the pk6.live platform, including the PK6 mobile app and all associated services.

By creating an account on PK6 or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here. This policy should be read alongside the Terms and Conditions which govern your use of the platform.

We take the privacy of our players seriously. This policy is written plainly so that every player — not just lawyers — can understand exactly how their data is handled. If anything here is unclear, our support team is available 24/7 to explain.

The following categories of personal data may be collected when you register and use PK6:

We do not collect sensitive personal data such as biometric data, health information or political opinions. The CNIC or identity document collected during KYC verification is used solely for age and identity verification and is stored securely with restricted access.

PK6 collects personal data through several channels:

• Direct registration: When you create a PK6 account, you provide your name, mobile number, date of birth and other registration details directly.
• Identity verification: When your account reaches a stage where KYC is required — typically before processing larger withdrawals — you may be asked to submit a copy of your CNIC or other government-issued ID.
• Payment transactions: When you deposit or withdraw via JazzCash, Easypaisa, Raast or bank transfer, payment reference details and transaction records are captured as part of the transaction process.
• Automated data collection: When you use the platform, certain technical data is collected automatically — including your IP address, device identifiers, browser type and session information — to maintain platform security and performance.
• Customer support interactions: When you contact our support team via live chat or email, the content of those communications is logged for quality assurance and to assist with any follow-up enquiries.
• Cookies and similar technologies: The PK6 website uses cookies to maintain your session, remember preferences and analyse platform usage. See Section 7 for full details.

PK6 uses the personal data we collect for the following specific purposes:

• Account management: Creating, maintaining and securing your PK6 player account, including login authentication and password reset processes.
• Payment processing: Processing your PKR deposits and withdrawals through supported payment channels including JazzCash, Easypaisa, Raast and bank transfer. Payment data is used solely for transaction processing.
• Identity verification: Confirming that players meet the minimum age requirement of 18 years and that account details are accurate, as required before processing withdrawals or at random verification checkpoints.
• Platform security: Detecting and preventing fraud, account takeovers, bonus abuse and other suspicious activity. Technical data such as IP addresses and device information is used for this purpose.
• Responsible gaming: Monitoring usage patterns to identify players who may be showing signs of problematic gaming behaviour and to apply self-exclusion or deposit limit settings when requested by the player.
• Service improvement: Analysing anonymised usage data — such as which casino games are most popular, or where players encounter issues — to improve the platform experience for all users.
• Customer support: Using your account details and communication history to assist with support requests, disputes and general enquiries.
• Promotional communications: Sending relevant bonus offers, PSL betting promotions and platform updates to players who have not opted out of marketing communications. You can opt out at any time through your account settings.
• Legal compliance: Maintaining records as required by applicable laws and regulations, including anti-money laundering obligations.

PK6 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Responsible gaming alerts and fraud detection flags are reviewed by the relevant team before any action is taken on an account.

PK6 does not sell, rent or share your personal data with third parties for advertising or commercial purposes. Personal data may be shared with third parties only in the following limited circumstances:

• Payment processors: To process deposits and withdrawals, relevant payment details are shared with the payment provider you select — JazzCash, Easypaisa, Raast or your bank. These providers handle your transaction data under their own privacy policies and security standards.
• Game providers: Casino and live casino game providers such as Pragmatic Play, Evolution and PG Soft may receive anonymised session data to ensure game integrity and resolve technical disputes. They do not receive your full personal profile.
• Identity verification services: When KYC verification is required, your identity documents may be processed by a third-party verification service operating under strict data processing agreements with PK6.
• Legal authorities: PK6 may disclose personal data to law enforcement or regulatory bodies when legally required to do so — for example, as part of an anti-money laundering investigation. We will only do so when legally obligated, not voluntarily.
• Platform infrastructure providers: Hosting, cloud storage and analytics services that support the technical operation of pk6.live may process certain technical data on PK6's behalf. These providers are bound by data processing agreements that restrict their use of your data.

PK6 takes financial data security seriously. When you deposit or withdraw funds in PKR using JazzCash, Easypaisa, Raast or bank transfer, the following protections apply:

• Full payment account numbers are never stored in plain text on PK6 systems. Only the reference information needed to match a transaction to your account is retained.
• All payment data transmitted between your device and PK6's systems is encrypted using TLS (Transport Layer Security).
• The name on your payment account must match the name on your PK6 account. This policy protects against unauthorised transactions and is strictly enforced for all withdrawal requests.
• PK6 does not store card numbers, CVVs or full mobile wallet credentials. Payment processing is handled directly by the relevant payment provider.
• Transaction records are maintained for compliance and dispute resolution purposes. These records include the amount, date, payment method and transaction reference — not full payment credentials.

If you notice any unfamiliar transaction on your PK6 account, contact the support team immediately via live chat. Suspicious transactions are investigated promptly and affected accounts may be temporarily suspended while the investigation is underway.

PK6 uses cookies and similar technologies on the pk6.live website and mobile app. Cookies are small data files stored on your device that help the platform function correctly and remember your preferences between sessions.

• Essential cookies: Required for the platform to function — these keep you logged in during your session and maintain your security status. These cookies cannot be disabled without breaking core platform functionality.
• Preference cookies: Remember settings you have chosen, such as your preferred language, notification preferences and any responsible gaming limits you have set.
• Analytics cookies: Collect anonymised data about how players navigate the platform — which pages are visited most, where users drop off during registration, and which casino games attract the most traffic. This data is used to improve the platform experience.
• Security cookies: Help detect suspicious activity such as login attempts from unusual locations or devices, protecting your account from unauthorised access.

PK6 does not use third-party advertising cookies. You will not see PK6 adverts following you around other websites based on your activity on the platform.

You can control cookie settings through your browser preferences. Disabling essential cookies will prevent you from logging in or using core platform features. Disabling analytics cookies will not affect your ability to use the platform normally.

PK6 implements a range of technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure:

• Encryption: All data in transit between your device and PK6 servers is encrypted using TLS. Sensitive data at rest — including identity documents — is stored with encryption.
• Access controls: Access to player personal data within PK6 is restricted on a need-to-know basis. Staff members can only access the data relevant to their role and all access is logged.
• Password security: Player passwords are never stored in plain text. They are processed using a one-way hashing algorithm so that even PK6 staff cannot see your password.
• Regular security assessments: PK6's platform undergoes regular security reviews to identify and address potential vulnerabilities before they can be exploited.
• Incident response: In the unlikely event of a data breach affecting player information, PK6 will notify affected players as quickly as reasonably possible and take immediate steps to contain and investigate the breach.

While PK6 takes all reasonable steps to protect your data, no internet-based system can be guaranteed 100% secure. Players are encouraged to maintain strong, unique passwords and to enable any two-factor authentication options available on their account.

PK6 retains personal data only for as long as it is needed for the purpose for which it was collected, or as required by applicable legal obligations:

• Active account data: Retained for as long as your account remains active on the platform.
• Closed account data: Following account closure, basic account and transaction records are retained for a minimum period as required by anti-money laundering and financial record-keeping rules. After this period, the data is securely deleted or anonymised.
• Identity verification documents: Retained for the period required by applicable compliance obligations and then securely destroyed.
• Support communications: Chat and email records are retained for up to 12 months for quality assurance and dispute resolution purposes, then deleted.
• Analytics data: Anonymised usage data used for platform improvement has no fixed retention limit as it cannot be linked back to individual players once anonymised.

As a PK6 player, you have the following rights over the personal data we hold about you:

To exercise any of these rights, contact the PK6 support team via live chat or email. We aim to respond to all data rights requests within 30 days. Some requests may require identity verification before being actioned to protect against fraudulent requests from third parties.

PK6 is strictly an adult platform. We do not knowingly collect or store personal data from anyone under the age of 18. Age verification is built into the account registration process and may be requested at additional points — particularly before processing withdrawals.

If we become aware that personal data has been collected from a person under 18, that account will be immediately closed, any deposits returned where possible, and the associated data deleted. Parents or guardians who believe a minor has registered on PK6 should contact our support team immediately.

For more information on how PK6 promotes safe, adult-only gaming, visit the Responsible Gaming page.

PK6 may update this Privacy Policy from time to time to reflect changes in how we operate, improvements to data protection practices, or changes in applicable legal requirements. When the policy is updated, the revised version will be published on this page with an updated "Last Updated" date.

For significant changes that materially affect how your data is used, PK6 will make reasonable efforts to notify active players via the contact details associated with their account. Continuing to use the platform after an updated policy has been published constitutes your acceptance of those changes. We encourage you to review this page periodically.

If you have questions, concerns or requests relating to this Privacy Policy or the personal data PK6 holds about you, the support team is available 24/7 via live chat from within your account. You can also reach us by email and we aim to respond to all privacy-related enquiries within a few business hours.